Effective 1 October 2026 · Version 2026-10-01
Data-retention statement
The SchoolBus retention schedule and the deletion controls used for the service.
| Category | Retention |
|---|---|
| Raw phone GPS points | 30 days by default; a School Admin may set 1–90 days |
| Completed-trip route/stop coordinates | Redacted after 90 days; technical setting is 30–90 days |
| Notification delivery history | 90 days; technical setting is 30–90 days |
| Inactive push installations | Removed after 90 days; revoked immediately when access ends |
| Student, Guardian, and staff operational profiles | While active; delete or anonymize within 90 days after the relationship ends, subject to reviewed obligations |
| Accounts with an in-app deletion request | Account and linked personal data deleted or anonymized within 30 days of the request, subject to an active hold or reviewed obligation |
| Security and administrative audit logs | 12 months and designed without raw coordinates or unnecessary child information |
| Encrypted backups | No more than 35 days |
| Irreversibly aggregated statistics | May be retained when no school user, child, bus run, or pickup point can be identified |
Automated deletion and redaction
Retention jobs calculate fixed cutoffs, delete eligible location, heartbeat, delivery/provider, and inactive-installation records, redact old trip coordinates, and append category-level deletion evidence. A failed job rolls back its data changes. An authorized School Admin can pause scheduled deletion for their school; while it is paused, these jobs do not run for that school, and records past their period are deleted or redacted when it is resumed.
Holds and backups
An authorized School Admin may create a narrowly identified, reasoned hold with an expiry no more than one year away. Holds do not silently permit indefinite raw-location retention. Deleted production data may remain only until encrypted backups expire, no later than 35 days.
Contact [email protected] with a retention or deletion question. Effective date: 1 October 2026.